I have a 2008 R2 server with DPM 2010 installed on it, an IBM 3573-TL (Library FirmwareC.20 / 3.20e) with two ULT3580-TD4 fiber channel drives (Firmware C7QH). I've installed latest IBM drivers for Medium Changer and Tape Drives (IBMTape.x64_w08_6241_WHQL_Cert) and at Windows Device Manager I can see medium changer and drives in good status.
Ater installing DPM, I've added the following registry key:[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Data Protection Manager\Agent] "RSMCompatMode"=dword:0000001d (29)
When i perform an fast inventory, DPM will only shows all Tape slots as empty slots and Idle Drives
I've tried also use win 2012 r2 with dpm 2012 R2, the same result after inventory.
I need some help in solving this issue, I'm facing with this problem for 2 weeks and becomes annoying
Thanks in advance !