We have a 2 tapes that I'm aware of in 2 different backup sets that cause the DPM 2012 SP1 to crash. Even when I try to mark these tapes as free it will crash DPM with Error 917.
These tapes seem to be associated with external tapes that were imported for a tape recovery.
Any help would be greatly appreciated on this.
The windows application event logs show the following when trying to mark as free.
The description for Event ID 943 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Unable to connect to the DPM database because the database is in an inconsistent state.
Problem Details:
<FatalServiceError><__System><ID>19</ID><Seq>147</Seq><TimeCreated>6/30/2013 3:15:54 PM</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>DBCorruptionException</ExceptionType><ExceptionMessage>DLS error: SP='dbo.prc_MM_MediaPool_GetOnMediaPoolId' Error=50001</ExceptionMessage><ExceptionDetails>Microsoft.Internal.EnterpriseStorage.Dls.DB.DBCorruptionException: DLS error: SP='dbo.prc_MM_MediaPool_GetOnMediaPoolId' Error=50001
at Microsoft.Internal.EnterpriseStorage.Dls.DB.SqlRetryCommand.ValidateReturnValue(String errorTitle)
at Microsoft.Internal.EnterpriseStorage.Dls.DB.SqlContext.Close(Boolean disallowReuseConnection)
at Microsoft.Internal.EnterpriseStorage.Dls.DB.SqlContext.Close()
at Microsoft.Internal.EnterpriseStorage.Dls.PRMCatalog.Replica.DbContext.Close()
at Microsoft.Internal.EnterpriseStorage.Dls.MMDatabase.MMCatalog.MoveMediaToNonAdminPool(Guid mediaId, MediaPoolType mediaPoolType)
at Microsoft.Internal.EnterpriseStorage.Dls.MMInterface.MediaManager.MoveToNonAdminPool(Guid mediaId, UInt32 mediaPoolType)
at Microsoft.Internal.EnterpriseStorage.Dls.Engine.CMediaManagerServices.MoveToNonAdminPool(_GUID mediaId, UInt32 mediaPoolType)
at Microsoft.Internal.EnterpriseStorage.Dls.Engine.CCoreServices.MoveToNonAdminPool(CCoreServices* , _GUID mediaId, UInt32 mediaPoolType, tagSAFEARRAY** exceptionResult)</ExceptionDetails></FatalServiceError>
the message resource is present but the message is not found in the string/message table
Thanks,
Cole